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Getting Help
The Academic Computing Helpdesk is available to assist with technical difficulties.

Before you call

  • Write down the exact error message including any numbers or codes.
  • Be prepared to describe the problems and what you were doing when the error occurred.
  • Perform a soft reset.

Contact

Phone: 610-359-5211

Monday - Thursday: 8:00am to 10:00pm
Friday - Saturday: 8:00am to 4:30pm
Sunday: No Hours

Web: https://support.dccc.edu/
Service

PDAs must be brought to the library on DCCC's main campus if service by DCCC technical personnel is required. Plan for the PDA to be at the College for 1 to 2 working days; call the library (610-359-5326) to check the status of your PDA.

Keeping your PDA fully charged will decrease the time needed for service.
 
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