Back to the PDA Index

Performing a Soft Reset

If you experience problems with your PDA, you may need to perform a soft reset. The following symptoms indicate that a soft reset is required:

  • The PDA cannot read the CF card
  • Nursing software/e-books cannot be accessed
  • The PDA stops responding (you may not be able to turn off the PDA if this occurs)

1. Turn off your PDA if you are able to.

2. Remove the PDA from the case.
3. Turn the PDA so the back is facing up.
4. Locate the reset button to the right of the white DCCC - ACS ID sticker.
5. Remove the stylus from its holder.
6. Gently place the tip of the stylus into the reset button and press.

7. The PDA will display the initial Dell screen and restart.
If you encounter a McAfee error message while the PDA is restarting, tap OK.

If a soft reset does not solve your problem, contact the Academic Computing Help Desk at 610-359-5211 or https://support.dccc.edu/
 
Back to the PDA Index